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Foundations of Customer Success


Fast Track to Excellence: Halving Onboarding Time While Achieving Over 80 NPS
Pulse Europe 2024
Fast Track to Excellence: Halving Onboarding Time While Achieving Over 80 NPS
40 min.
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Value Relay: Tracking Customer Value from Pre-Sale to Post-Implementation
Pulse Europe 2024
Value Relay: Tracking Customer Value from Pre-Sale to Post-Implementation
40 min.
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Foundations of Adoption: Aligning Customer Success and Product Maturity
Pulse Europe 2024
Foundations of Adoption: Aligning Customer Success and Product Maturity
41 min.
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Empower Your Champions: Teaching Change Management to Drive Adoption
Pulse Europe 2024
Empower Your Champions: Teaching Change Management to Drive Adoption
44 min.
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Kicking-off Digital Onboarding: 4 Learnings from a Cross-Functional Task Force
Pulse Europe 2024
Kicking-off Digital Onboarding: 4 Learnings from a Cross-Functional Task Force
39 min.
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The Beginnings of Navigating the Triumphs and Trials in Building Scaled CSM Foundations (Pooled Model)
Pulse Europe 2024
The Beginnings of Navigating the Triumphs and Trials in Building Scaled CSM Foundations (Pooled Model)
40 min.
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Driving Results with Strategic Success Planning
Pulse Europe 2024
Driving Results with Strategic Success Planning
40 min.
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From CCO to CRO: Driving Nezasa’s Growth by Integrating Customer Success in GTM Strategies
Pulse Europe 2024
From CCO to CRO: Driving Nezasa’s Growth by Integrating Customer Success in GTM Strategies
40 min.
Watch

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