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Pulse 2026

May 27-28, 2026 • Las Vegas, NV

We pulled back the vines to reveal an undiscovered treasure trove of retention. Post-sales professionals from around the globe gathered at the keynote stage to hear from Gainsight leaders and customers from world-class companies.


Pulse 2026
Stop Patching, Start Designing: Using the GAIN Framework to Transform Your CS Motions
19 min.
Watch
Pulse 2026
Automate. Augment. Amplify. Protect.
24 min.
Watch
Pulse 2026
Beyond Forums: Building the Agentic Front Door to Customer Success
21 min.
Watch
Pulse 2026
The AI-First Customer Org
21 min.
Watch
Pulse 2026
The First AI Agent Every CS Team Should Deploy: Automate Client Executive Reporting
20 min.
Watch
Pulse 2026
What AI Can’t Tell You About Customer Decisions & Churn
20 min.
Watch
Pulse 2026
What Nobody Tells You About Your Gainsight Journey
15 min.
Watch
Pulse 2026
Find the 80% of Customer Signal You’re Missing
16 min.
Watch

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Pulse Library
Pulse is the biggest customer success learning and networking conference in the world. Explore and enjoy Pulse content on-demand in the Pulse Library.

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