Cutting Time-to-Value by 55%: The Digital Onboarding Playbook
43 min.
2026
Speakers
Kat Kenny (Drata)
Session Abstract
In this session, leaders from Drata share how they redesigned their onboarding experience to reduce implementation friction and accelerate customer time-to-value. Attendees will learn how the team used in-app checklists, walkthroughs, and just-in-time educational resources to automate onboarding steps, improve customer momentum, and significantly increase the percentage of customers achieving value within their first 30 days.