Skip to content

Main Navigation

Pulse Library
  • All Events
  • About
  • Back to Gainsight
  1. Tracks
  2. Mastering Gainsight Workflows

Track

Mastering Gainsight Workflows


Account Planning in Gainsight: Aligning Sales & CS for Growth
Pulse 2025
Account Planning in Gainsight: Aligning Sales & CS for Growth
43 min.
Watch
Breaking Silos: Cross-Functional Collaboration with Gainsight
Pulse 2025
Breaking Silos: Cross-Functional Collaboration with Gainsight
43 min.
Watch
Engagement in Education: Your Definitive Guide for Raising the Bar
Pulse 2025
Engagement in Education: Your Definitive Guide for Raising the Bar
45 min.
Watch
From Gut Feel to Real-Time Insight: How Managers Can Lead Smarter with Staircase AI
Pulse 2025
From Gut Feel to Real-Time Insight: How Managers Can Lead Smarter with Staircase AI
44 min.
Watch
In-App Engagement Strategy: Real Stories. Real Results
Pulse 2025
In-App Engagement Strategy: Real Stories. Real Results
43 min.
Watch
Inside the Gainsight Metaverse: How CSMs Use Gainsight Every Day
Pulse 2025
Inside the Gainsight Metaverse: How CSMs Use Gainsight Every Day
45 min.
Watch
Proactive Risk Management: Identifying, Communicating, and Acting on Churn Signals
Pulse 2025
Proactive Risk Management: Identifying, Communicating, and Acting on Churn Signals
45 min.
Watch
The Post-Launch Playbook: 3 Focuses to Optimize and Scale Your Community
Pulse 2025
The Post-Launch Playbook: 3 Focuses to Optimize and Scale Your Community
45 min.
Watch
Unlocking Customer Value: Proven Tactics to Drive Product Adoption
Pulse 2025
Unlocking Customer Value: Proven Tactics to Drive Product Adoption
44 min.
Watch
Juggling Hats: A Practical Guide for Real-Life CSM Chaos
Pulse 2026
Juggling Hats: A Practical Guide for Real-Life CSM Chaos
42 min.
Watch
Beyond One-Off Outbound: Mapping Engagement Governance Across Your Account Team
Pulse 2026
Beyond One-Off Outbound: Mapping Engagement Governance Across Your Account Team
28 min.
Watch
Scaling CS Without Scaling Headcount: How GitLab Runs a Pooled CSE Model with Gainsight
Pulse 2026
Scaling CS Without Scaling Headcount: How GitLab Runs a Pooled CSE Model with Gainsight
43 min.
Watch
Stop Digital Channel Chaos: Orchestrating In-App, Email, Community & Education
Pulse 2026
Stop Digital Channel Chaos: Orchestrating In-App, Email, Community & Education
41 min.
Watch
The Multiplier Effect: Bridging Learning and Engagement to Scale Success
Pulse 2026
The Multiplier Effect: Bridging Learning and Engagement to Scale Success
41 min.
Watch
Clearing the Path: How Infor Rebuilt Gainsight Around the Customer Journey
Pulse 2026
Clearing the Path: How Infor Rebuilt Gainsight Around the Customer Journey
47 min.
Watch
Beyond the Dashboard: Don’t just report. Influence.
Pulse 2026
Beyond the Dashboard: Don’t just report. Influence.
42 min.
Watch
Turning Conversations into Intelligence: Protecting Renewals Before It’s Too Late
Pulse 2026
Turning Conversations into Intelligence: Protecting Renewals Before It’s Too Late
44 min.
Watch
How Gainsight’s Own CSMs Use Gainsight to Retain and Grow Customers
Pulse 2026
How Gainsight’s Own CSMs Use Gainsight to Retain and Grow Customers
44 min.
Watch

Join us at Pulse.

Register Now

Pulse Library
Pulse is the biggest customer success learning and networking conference in the world. Explore and enjoy Pulse content on-demand in the Pulse Library.

© 2026 Gainsight, The Customer Success Company. All rights reserved. // 350 Bay Street, Suite 100, San Francisco, CA 94133 // +1 (888) 623-8562

Terms and Conditions // Privacy // Do not sell my personal information // Security