Mastering Customer Success Through Customer Education: Scaling your Team and Delivering Business Impact

Session Abstract

You’re being asked to do more with less AND manage, retain, and drive growth of your customers. These do not have to be at odds, in fact, they can be tackled together through customer education. By playing an integral role at every step of the customer journey, customer education drives business outcomes for your organization and enables you to scale your team. Join May ElHattab, Director of Customer Success at Skilljar, to learn why trained customers make the best customers and how you can demonstrate your positive impact to your business.