Driving Engagement with Stakeholder Alignment
34 min.
2023
Event:
Pulse 2023
Speakers
Cassidy Stockwell Cardoso, Enterprise Customer Success Manager, Gainsight Joanna Kucek, Enterprise Customer Success Manager, Gainsight
Session Abstract
As a CSM, you're always navigating political complexity and multiple stakeholders. As your customers change priorities and shift strategies, maintaining alignment with their executives and decision makers becomes paramount. In this session, you'll learn how to systemize your executive sponsorship approach.