Customer Education, Integrated: The Human + Hybrid Model That Scales
46 min.
2025
Speakers
Tiffany Taylor
Session Abstract
Discover how our team at Handshake built a scalable, hybrid post-sale experience to drive adoption and retention. Gain practical insights on orchestrating learning across diverse roles, transforming your academy, and measuring impact in a people-first way that respects your team's time and your customer’s needs.