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Turning CS Ops into a Strategic Advantage

Hear from CS Operations experts as they share best practices on a range of topics including building a CS Operations function, developing your post-sales operations strategy and roadmap, maturing and scaling your CS strategy to drive efficient growth.


A CS Ops Retrospective: The Journey to Building and Scaling a CS Ops Team
Pulse 2022
A CS Ops Retrospective: The Journey to Building and Scaling a CS Ops Team
45 min.
Watch
Is a Career in CS Ops for You? Let’s Find Out!
Pulse 2022
Is a Career in CS Ops for You? Let’s Find Out!
44 min.
Watch
Strength in Numbers: Growing your CS Ops Team to Empower your Business
Pulse 2022
Strength in Numbers: Growing your CS Ops Team to Empower your Business
32 min.
Watch
The New(ish) Kids on the Block: Building a Shared Mission between Community and CS Ops
Pulse 2022
The New(ish) Kids on the Block: Building a Shared Mission between Community and CS Ops
45 min.
Watch
NXT-Level: The Upside to the NXT Upgrade
Pulse 2022
NXT-Level: The Upside to the NXT Upgrade
43 min.
Watch
The Ultimate Playbook to Customer Success Operations
Pulse 2022
The Ultimate Playbook to Customer Success Operations
46 min.
Watch
How to Be the Change Management Superhero
Pulse 2022
How to Be the Change Management Superhero
1 hr.
Watch
Letters to My Former CS Self: Best Practices for Developing Your CS Strategy
Pulse 2022
Letters to My Former CS Self: Best Practices for Developing Your CS Strategy
47 min.
Watch
The Top 3 Mistakes Making Your Data Strategy A Struggle
Pulse 2022
The Top 3 Mistakes Making Your Data Strategy A Struggle
44 min.
Watch

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