Growing and Optimizing Net Revenue Retention

Pulse 2022

The Evolution of a CS Organization From Churn Fighter to Cross-Selling

45 min.

Watch

Pulse 2022

How to Improve NDR: 4 Focus Areas That Will Improve Your NDR

45 min.

Watch

Pulse 2022

Sales & CS: The Intersection of Durable Growth

45 min.

Watch

Pulse 2022

STAND OUT | Tailor Customer Success to Break Away from the Pack

46 min.

Watch

Pulse 2022

Expanding the Playbook: Creative Levers to Optimize Net Revenue

43 min.

Watch

Pulse 2022

Do You Really Want a ‘Sticky’ Customer? Earn Customer Commitment Without Entrapment

44 min.

Watch

Pulse 2022

Making Customer Success the Key Growth Engine

45 min.

Watch

Pulse 2022

Onboarding Blind Spots Crashing Your Adoption? Gainsight for Project Governance

44 min.

Watch

Pulse 2022

What the &%^! Is Customer-Led Growth? The Only Path Forward in a Hard Economy

46 min.

Watch

Pulse Europe 2022

Data-driven Success and Growth at Seismic

Watch

Pulse Europe 2022

How to Productize Services and Success Packages

49 min.

Watch

Pulse Europe 2022

How a Small Change in Culture had a Big Impact on the NPS Score and Customer Experience

32 min.

Watch

Pulse Europe 2022

54% NRR growth: A COO’s view on how introducing customer success into a fast-growing recruitment business boosted NRR by 54%

Watch

Pulse Europe 2022

How LeanIX rolled out a Multi-Product CS Strategy

34 min.

Watch

Pulse Europe 2022

Connected Growth: How to Improve NRR by Focusing on Customer Outcomes

41 min.

Watch

Pulse Europe 2022

Building the Business Case for Value Realisation

42 min.

Watch

Pulse Europe 2022

Why Client Success is Not (just) a Department but a Business-Wide Mindset

42 min.

Watch