Expanding the Playbook: Creative Levers to Optimize Net Revenue

Session Abstract

SaaS companies need to constantly be on their toes to deal with ever-changing headwinds. Learn proven strategies for optimizing your renewal playbook to seed the upsell/cross-sell motion and grow net retention. Join Toyan Espeut, Chief Customer Officer at Apptio, to learn how Apptio leveraged this approach to overcome market pressures during the pandemic, exceed GRR and NRR targets and why their playbook is even more relevant today.