Unlocking Customer Value: Proven Tactics to Drive Product Adoption

44 min.
2025


Session Abstract

Product adoption is the key to customer value, retention, and expansion, but roadblocks often stand in the way. In this session, Joanna Hyc from Gainsight will share actionable strategies to drive adoption at every stage of the customer journey. What You’ll Walk Away With: A proven framework to boost adoption and drive long-term customer value, strategies to overcome common friction points and accelerate adoption, and real-world tactics you can apply to create champions and advocates.