Turbocharging Growth: The Power of Partnership between CS and Sales Across the Customer Lifecycle
Meenal Shukla, Director of Customer Success, GainsightBen Stidham, Sr. Director, Customer Account Management, Gainsight - Building a strong partnership between Customer Success and Sales can supercharge your customer lifecycle. With this partnership, create a seamless experience for your customers – from initial contact to ongoing support. In this session, we will discuss best practices for integrating Customer Success and Sales throughout the customer lifecycle, including identifying opportunities for collaboration, establishing clear communication channels, and leveraging data to make informed decisions. This session will provide valuable insights on optimizing your customer lifecycle management strategy and driving growth for your organization.
