The Power Pair: Community & Customer Education
40 min.
2026
Speakers
Tiffany Oda, JJ Janikis, (Asana)
Session Abstract
In this session, leaders from Asana share how their Community and Customer Education teams work together to create a more seamless customer experience and drive stronger adoption outcomes. Attendees will learn the operating models, shared metrics, and collaborative practices that keep both teams aligned, along with real examples of co-created initiatives and a practical framework for building lasting cross-functional partnerships.