The Customer Cross, a Comprehensive Way to Manage Complexity and Scale your CS Strategy
39 min.
2022
Event:
Pulse Europe 2022
Speakers
- Tom Carnewal, The Customer Cross Company
Session Abstract
How to prioritize your actions and select the right KPI’s to pilot your customer success? Where do you start and how can you scale your strategy? Does a customer success platform have any added value when scaling? This session is your first aid kit, your Customer Cross.