The Customer Cross, a Comprehensive Way to Manage Complexity and Scale your CS Strategy

39 min

The Customer Cross, a Comprehensive Way to Manage Complexity and Scale your CS Strategy

How to prioritize your actions and select the right KPI’s to pilot your customer success? Where do you start and how can you scale your strategy? Does a customer success platform have any added value when scaling? This session is your first aid kit, your Customer Cross.

EXCLUSIVE

CSM as a Competitive Differentiator

45 min

EXCLUSIVE

Driving Change Management Within your CSM Organisation by Leveraging Segmentation

42 min

The Customer Cross, a Comprehensive Way to Manage Complexity and Scale your CS Strategy

EXCLUSIVE

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The Customer Cross, a Comprehensive Way to Manage Complexity and Scale your CS Strategy

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