One Revenue Team, One Stack: The Future of Gainsight and Salesforce

Session Abstract

This session explores how Gainsight and Salesforce are partnering to create a more unified revenue technology stack as Customer Success and revenue teams become increasingly aligned. Attendees will learn how to design cross-functional workflows spanning both platforms, leverage emerging capabilities such as Agentforce MCP for AI-powered sales and CS motions, and use shared customer data to improve visibility, collaboration, and decision-making across go-to-market teams.