Advanced Gainsight Strategies Track Sessions | Pulse Library

Actionable Health Scores: Stop Churn & Unlock Growth

Actionable Health Scores: Stop Churn & Unlock Growth

Breaking Barriers: How SAP Concur Drove Gainsight Adoption at Scale

Breaking Barriers: How SAP Concur Drove Gainsight Adoption at Scale

From Data Chaos to Retention Engine: Modernizing Risk Mitigation

From Data Chaos to Retention Engine: Modernizing Risk Mitigation

Quantifiable Impact: How Airtable Drove +15% Retention with a Unified (+ AI Powered) Education and Community Strategy

Quantifiable Impact: How Airtable Drove +15% Retention with a Unified (+ AI Powered) Education and Community Strategy

Scaling Community: How Lucid Built a Thriving Hub for Customer Engagement

Scaling Community: How Lucid Built a Thriving Hub for Customer Engagement

Scaling Customer Engagement: Succeeding with a 1:Many Strategy

Scaling Customer Engagement: Succeeding with a 1:Many Strategy

Shrek and Donkey’s Quest: Saving Customer Land from the Fog of Unrealized Value

Shrek and Donkey’s Quest: Saving Customer Land from the Fog of Unrealized Value

The Power of Automation: Streamlining Ownership Transitions

The Power of Automation: Streamlining Ownership Transitions

Turning Adoption Insights into Action: Driving GRR with Gainsight

Turning Adoption Insights into Action: Driving GRR with Gainsight

Consensus Risk: How BMC Helix Aligned CS and Sales to Drive Retention

Consensus Risk: How BMC Helix Aligned CS and Sales to Drive Retention

One Process, One View: Designing Gainsight for CSM Execution and Leadership Insight

One Process, One View: Designing Gainsight for CSM Execution and Leadership Insight

Rapid CS Transformation at Scale: A Gainsight & IBM Success Story

Rapid CS Transformation at Scale: A Gainsight & IBM Success Story

Solving the CS “Gray Zone”: A Pooled Model for Mid-Tier Customers

Solving the CS “Gray Zone”: A Pooled Model for Mid-Tier Customers

Atlas in Action

Atlas in Action

One Revenue Team, One Stack: The Future of Gainsight and Salesforce

One Revenue Team, One Stack: The Future of Gainsight and Salesforce

Turning Customer Conversations into Action: How CivicPlus Uses Staircase AI for Proactive Customer Success

Turning Customer Conversations into Action: How CivicPlus Uses Staircase AI for Proactive Customer Success

The Fast Track to Value: How Cribl CS Orchestrates Digital, Human, and Agentic AI

The Fast Track to Value: How Cribl CS Orchestrates Digital, Human, and Agentic AI

No Handoff Left Behind: Using CS Intelligence to Drive Renewals, Expansion, and Team Continuity

No Handoff Left Behind: Using CS Intelligence to Drive Renewals, Expansion, and Team Continuity