28 min

On Prem to Cloud: Key Considerations for Customer Success When Moving to XaaS


Adnan Rahman, Senior Director, Customer Success, Sitecore - As technology companies shift to subscription models, go-to-market strategies need to be modernized with Customer Success. This session will cover key considerations for CS teams during their planning for this transition from on-premise to the cloud. Come and learn about how to avoid common pitfalls and ensure a strategy that will fuel your future success.