39 min
Building CS at Unit4: Successes and Moments of Truth
Join Deborah Andrews (Director of Customer Office Operations) to learn about the transformation journey that Unit4 has embarked on towards becoming a world-class SaaS organization. From traditional on-prem roots to living and breathing customer outcomes, you'll hear about where we are on our path, gain insight from some of the highs and lows experienced along the way and understand how these learnings are informing our forward-looking customer strategy.
