During times when the future is hard to plan for, it's best to rely on what you already know. This is truer than ever in the SaaS industry. Organizations can reliably know what money is expected from their upcoming customer renewals and when. But do you have a system to efficiently get from now to renewal completion? This session will discuss the robust and systematic strategy JAMF takes towards the renewal process. Expect to hear how to blend various components of the Gainsight feature set with a flexible, human-first approach for both the JAMF team and their customers.