Human-Centered Education: HubSpot's Winning Formula for Customer Success
Courtney Sembler, Director, HubSpot Academy, HubSpot, Inc.. - Join Courtney Sembler, Director for HubSpot Academy for an in-depth look at HubSpot's winning formula for customer success, prioritizing human-centered education programs for customers. In this session, we will explore how empowering customers with the knowledge, skills, and resources they need to succeed sets the foundation for long-term success. From the beginnings of HubSpot Academy, to the develops of AI we will discover how this unique approach enables customers to fully leverage HubSpot's software capabilities, drive impactful results, and build strong, lasting relationships. Learn how educating customers first paves the way for successful outcomes and ensures that they get the most value out of the HubSpot platform.
