From AI Pressure to AI Impact: What Every Revenue Leader Needs to Do Now
44 min.
2026
Speakers
Kate Neal (Gainsight)
Session Abstract
This session helps Customer Success and revenue leaders move beyond AI experimentation to real organizational impact. Attendees will learn how to assess their team’s AI maturity, prioritize the highest-value use cases, and build lasting momentum through effective change management. The discussion will focus on practical strategies for embedding AI into day-to-day workflows, overcoming stalled initiatives, and driving measurable transformation across the organization.