Driving More Expansion Revenue
27 min.
2025
Speakers
John Thackston
Session Abstract
Customer Success Leaders are being asked to drive more expansion revenue, but many are struggling to achieve their targets. In this session, hear: The top things that hold CS organizations back from driving expansion revenue. Initiatives you can put in place to drive expansion revenue. Case studies of multiple organizations that have increased their NRR by growing expansion revenue. You will leave with an assessment that you can use to assess your current capability to drive expansion revenue and recommendations on how to drive more expansion revenue for your organization.