Session Abstract

B2B SaaS product strategy’s best-kept-secret might be sitting right under your nose. Your counterparts in sales and customer success can be invaluable extensions of your product team...if you let them. Matt Young shares the series of operational and organizational changes that dramatically improved organizational alignment and brought more of the company into the product fold, resulting in significantly better product outcomes at UserVoice. You’ll leave this session both inspired and empowered with practical steps to level up your product strategy by recognizing communication inefficiencies and recalibrating your own product organization.