Day 2 Keynote: Operationalize Retention in the Agentic Economy

Session Abstract

Day 2 brings the agentic retention strategy to life. Through live demonstrations, customer conversations, and practical use cases, Gainsight will show how teams can apply customer intelligence and AI across the post-sales journey. Attendees will see how prebuilt agents, connected digital experiences, MCP integrations, and customizable workflows can help teams improve adoption, act on risk, identify growth opportunities, and deliver more personalized customer outcomes at scale.