45 min

Cybersecurity Panel: 3 Experts Share Their Favorite Customer Success Hacks


John Heintschel, Customer Success Manager, GainsightChris Holden, SVP, Customer Success & Intelligence Services, Recorded FutureArun Dhamija, Head of Customer Success - North America, Palo Alto NetworksJeff Rachlin, Chief Customer Officer, Menlo Security - In an industry where the difference between a successful and unsuccessful customer may be a devastating data breach, customer success takes on a different sense of urgency. What can we learn from the mission-critical nature of customer success in cybersecurity and apply to customer success at your organization? Hear from the experts in this panel discussion featuring Jeff Rachlin, Chief Customer Officer at Menlo Security, Chris Holden, SVP Customer Success & Intelligence Services at Recorded Future and Arun Dhamija, Head of Customer Success at Palo Alto Networks.