Download Slides

Customer Success Ground Zero

34 min.
2023
Download Slides

Speakers

Céline Lopes (Sendcloud)

Session Abstract

How to be a successful CSM at a company venturing into Customer Success for the first time, key skills needed in an early stage CS team and tips on how to educate your cross functional teams on Customer Success

Related Videos

Not Just a Check-in! Key Elements to a Strategic Cadence Call driving Stakeholder Alignment
Not Just a Check-in! Key Elements to a Strategic Cadence Call driving Stakeholder Alignment
Watch
Leveraging Community To Scale Yourself – An Actionable Guide
Leveraging Community To Scale Yourself – An Actionable Guide
Watch