Inside the Gainsight Metaverse: How CSMs Use Gainsight Every Day
45 min.
2025
Event:
Pulse 2025
Speakers
Kalpana Krishna-Kumar, Nathan Bartlett, Julian Lindhorst, Todd Alexis
Session Abstract
Ever wondered how Gainsight’s own CSMs use Gainsight? In this session, Gainsight CSMs will share real-life examples of how they leverage Gainsight to manage customers, drive success, and work more efficiently. What you'll walk away with: Real-world examples of how Gainsight CSMs use the platform to manage customers. Practical tips to drive efficiency and success in your own CS strategy. Expert insights you can apply immediately (whether you’re new to Gainsight or a power user).