Inside the Gainsight Metaverse: How CSMs Use Gainsight Every Day

45 min.
2025


Session Abstract

Ever wondered how Gainsight’s own CSMs use Gainsight? In this session, Gainsight CSMs will share real-life examples of how they leverage Gainsight to manage customers, drive success, and work more efficiently. What you'll walk away with: Real-world examples of how Gainsight CSMs use the platform to manage customers. Practical tips to drive efficiency and success in your own CS strategy. Expert insights you can apply immediately (whether you’re new to Gainsight or a power user).