Engagement in Education: Your Definitive Guide for Raising the Bar

Session Abstract

Keeping customers engaged is more challenging—and more important—than ever. In this session, Tracy and Norm from Gainsight will share strategies to increase engagement, decode key industry trends, and reveal why engagement is the north star for understanding and predicting customer success. What you'll walk away with: An understanding of why engagement is the #1 indicator of customer education success; actionable strategies to cut through the noise and keep learners engaged; and insights into emerging trends and metrics that will shape the future of Customer Education.