46 min

What the &%^! Is Customer-Led Growth? The Only Path Forward in a Hard Economy


Chris Hicken, Co-Funder & CEO, Nuffsaid - This must-attend session for Senior Execs demonstrates how Customer-Led Growth is your key to advocate for Customer Success budget, increase your company's valuation, measure value delivered to customers, and drive better product market fit. The presenter, Chris Hicken, is Co-Founder & CEO of Nuffsaid. Previously he was COO of UserTesting (NYSE:USER) where he helped 35,000 companies and 70% of the Fortune 100 build better experiences and build human connections to customers.