The RevOps Playbook: CS & Sales in Perfect Sync

Session Abstract

Bringing CS and Sales operations together, but no idea where to start? Join Gainsight’s newly merged RevOps leaders to uncover how we approached uniting Sales and CS to accelerate revenue and streamline operations without losing business momentum. Hear firsthand where we made missteps, uncovered surprising value, and refined proven strategies to turn every customer datapoint into lasting business impact. You'll learn how to: Align Sales and CS to improve handoffs, retention, and expansion. Leverage data and automation to unlock upsell and cross-sell opportunities. Break down silos and drive scalable, predictable growth with integrated processes.