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Taking ALL Your Customers on a Journey to Value: Leaving No Customer Behind

47 min.
2022
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Speakers

Paul Brook - Head of Customer Success and Services, HashiCorp. Hope Blaythorne - Head of Voice of the Customer, HashiCorp. Denise Woodward - Customer Journey Program Manager, HashiCorp.

Session Abstract

Our focus at HashiCorp is on customer love. Join as Paul Brook, head of customer success and services, explores how to be prescriptive while measuring value and outcomes for every single customer. Take a closer look as Denise Woodward, Customer Journey Program Manager, shares the prescriptive journey and Hope Blaythorne, Head of Voice of the Customer, shares the value outcomes from the customer's perspective.

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