Scaling Customer Success Using Data Analytics, Digital Success Programs and Partners

Session Abstract

With a fast-growing, global customer base, Okta’s Customer Success organization has had to scale quickly using digital success programs and targeted, outcome-based engagements. Join Anuj Nadkarni, Okta's Head of Enterprise and Commercial Customer Success, to learn more about how Okta leveraged data analytics, digital success programs and partners to scale its Customer Success program.