45 min
Sales & CS: The Intersection of Durable Growth
Kelly deHart, SVP, Sales and Account Management, GainsightEaston Taylor, VP of Customer Success, Gainsight - During this session, hear from Gainsight leaders Easton Taylor, VP of CS, and Kelly DeHart, SVP Sales & Account Management. Easton and Kelly will share Gainsight best practices for creating and operationalizing a durable growth strategy by putting your customers at the center. The session will focus on best practices and real world experience related to cross-functional collaboration between Sales and CS, establishing rules of engagement, and identifying white space at scale.
