43 min

Reimagine Your EBRs: Maximize Value and Efficiency


Kalpana Krishna-Kumar, Enterprise Customer Success Manager, Gainsight. - Join us as we question the EBR status quo and discover new vitality in this thought-provoking session. Diving into why so many Executive Business Reviews (EBRs) fail to hit the mark, we strip down the anatomy of an effective EBR and rebuild it better. We will also explore innovative strategies to scale EBRs for different customer segments. Equip yourself with the necessary tools to transform your EBRs into influential growth drivers and breathe new life into your EBR practice!