123 min

Pulse 2023 Opening Keynote


Nick Mehta, CEO, GainsightKellie Capote, CCO, GainsightTyler McNally, SVP, Customer Ops, GainsightMatthew Stauble, CCO, AlteryxBart Hammond, CCO, DriftScott Ernst, CEO, DriftMonika Saha, CMO, GainsightEric Hall, SVP & GM, Global PS and CS, AdobeAlka Tandan, CFO, GainsightGreg Fiore, Partner, Bain & CompanyRyan Neu, Co-Founder & CEO, VendrManu Mittal, Sr. Director of Product, Gainsight - As the customer success industry, technology, and the market have evolved over the last decade, SaaS companies have a lot to be proud of but also a lot that still needs to be figured out. Join us for an amazing opening keynote that celebrates the tenth anniversary of Pulse and looks at the all-important question—What’s next? How can we drive more efficient growth? How will digital tech and AI impact the way we work day-to-day? How can we better support our customers and community? And what crazy costumes will Nick Mehta wear on the Pulse stage this year? These are just a few of the questions we will answer during the opening keynote with Nick Mehta, CEO of Gainsight, and guests from companies such as Adobe, Alteryx, Bain, Drift, and Vendr, to talk about “What’s Next” on the SaaS horizon and what the next ten years of our Pulse community will look like.