NeuroSuccess: Building Lasting Customer Bonds
44 min.
2024
Event:
Pulse 2024
Speakers
Sarah Jalal, Customer Success Manager Architect, IBM.
Session Abstract
Delve into the cutting-edge fusion of neuroscience and customer success. In this session, you will uncover actionable strategies rooted in cognitive science to bolster customer engagement, foster trust, empathy, and amplify satisfaction. Let’s elevate your customer success methodology to drive long lasting customer relationships.