Let’s Get This Party Started: Expert Tips for Building Vibrant, Engaged Communities

Session Abstract

Join Chris Rauch, Chief Customer Officer, and Senni Niemi, Head of Scaled Customer Success at Supermetrics, as they dive into the strategic importance of community building for B2B software companies servicing thousands of customers. In this session, they will share firsthand insights from their journey of launching and nurturing a thriving community at Supermetrics, including the essential frameworks that can guide you in initiating your own community, the hurdles they encountered, the victories they celebrated, and the practical tips that have been instrumental to their success. Whether you are considering starting a community or looking to revitalize an existing one, this session will equip you with the knowledge and strategies needed to foster a lively, engaged user base.