Turn Your Community Into Your Top CS Asset: Elevating Your Customer Community Beyond Service

Session Abstract

The holy grail of a successful customer community lies in leveraging your most important resource: Your users. In this session, you will learn about implementing systems and strategies to nurture your user base to grow into a self-sustaining peer-to-peer network, which in return will enable your Community Management team to evolve and expand your community into your company’s most important Customer Success asset.