44 min
Let CX and Marketing be the sidekicks your mighty CS organisation deserves
We all know that all the strongest superheroes have allies and sidekicks that make them more powerful. As the superheroes of your business, is your CS organisation tapping into your allies in CX (customer experience) and marketing enough? In this fun and informative session, hear some tangible tips, tricks, and creative ideas of how you can strengthen those relationships and expand your use of Gainsight beyond Customer Success. Because at the end of the day, we all have the same goal, don’t we? (That’s customer satisfaction, by the way. Not killing bad guys).
