Lead with Value: Transforming the QBR from a Numbers to Value Based Conversation

46 min.
2024


Session Abstract

IT and Procurement are more and more involved in renewal conversations, and unfortunately, they typically only look at numbers and don’t understand the true value SurveyMonkey brings. In this session, I want decision makers to leave a QBR understanding they absolutely cannot rip out SurveyMonkey without massive repercussions. How? By developing end user champions and leading with their stories and impact.