44 min

Is a Career in CS Ops for You? Let’s Find Out!


Brad Tippetts, Gainsight Adimin, CS SolutionsConner Tracy, Manager, Customer Success Operations & Strategy, Lucid SoftwareBrooke Mayden, Business Strategy & Operations Manager, FinancialForceTonya Clemons, Sr. Client Success Lead Operations Mgr, ADP - Considering if the CS Ops field is right for you? Join our panel discussion to hear from CS Operations leaders at Lucid, ADP, and FinancialForce as they share their stories of moving into space along with topics related to:- How the growing importance of CS impacts the potential for long-term career growth within a CS Ops role- The specific skills should those interested in a CS Ops profession should focus on building in order to set themselves up for success- Common examples of how CS Ops positively impacts the growth of the business