How to Work Together to Harness the Power of Customer Success and Product Management
45 min.
2023
Speakers
- Margo Martin, GVP-Customer Success, Deltek
- Bret Tushaus, VP, Product Management, Deltek
Session Abstract
Customer Success and Product Management teams have a huge opportunity to build strong, synergistic relationships that help ensure customer loyalty and retention. In this session, learn how Deltek's implementation of Gainsight highlights the importance of nurturing this relationship and why, how and what benefits we are seeing by having Customer Success and Product Management work together closely.