44 min

How to Work Together to Harness the Power of Customer Success and Product Management


Margo Martin, GVP-Customer Success, Deltek Bret Tushaus, VP, Product Management, Deltek - Customer Success and Product Management teams have a huge opportunity to build strong, synergistic relationships that help ensure customer loyalty and retention. In this session, learn how Deltek's implementation of Gainsight highlights the importance of nurturing this relationship and why, how and what benefits we are seeing by having Customer Success and Product Management work together closely.