42 min
How to Execute a 1:Many Webinar Series Led by CSMs
Zack Siegert, Sr. Program Manager, Digital Customer Success, AuditBoardGiuseppe Biondolillo, Sr. Manager, Scale Customer Success, AuditBoard - We all know kicking off a webinar series is easier said than done! Join us to hear how Zack Siegert and Giuseppe Biondolillo from AuditBoard, operationalized a 1:Many Best Practices webinar series led by CSMs to deliver value to customers at scale. This session will cover aligning on shared success criteria, delivering meaningful content, promoting the event across multiple channels, and reporting the impact back to the business!
