41 min
How to Build the Thriving Community Your Admins Need
Seth Wylie, Director of Community, Gainsight - Picture this: you're on a roller coaster, your world just blue sky, wind in your hair, and adrenaline pumping through your veins. Since your product’s admins are constantly breaking new ground, and are learning your tool for the first time, their career feels just like that. Meanwhile, your customers’ outcomes hinge on the results of that thrill ride! In this session, you’ll learn how Gainsight tapped into community to support and empower admins in everything from technical expertise to career coaching, at scale.
