35 min

How Gong Manages High-Volume Renewals in a Tricky Economic Climate


Liz Chmar, Revenue Operations Manager, Gong - When it comes to renewals, there are a number of variables that determine whether to use a high-touch approach versus a fully digital journey. Join this session to learn more how Gong scales its renewal experience to dramatically decrease administrative work, ensure Renewal Managers are focused on the most critical accounts, and deliver a seamless tech-touch experience to the rest.