38 min
Growing Your Community: Making it Meaningful, Measurable, and Sustainable
Katie Ray, Head of Community, Metadata - A customer community can add tremendous value to your organization, but the success of your community is dependent on the strategies you put in place. Learn about the strategies Metadata.io used to grow their community. You’ll walk away from this session understanding how to: 1. Create a meaningful community that increases customer retention and improves the customer experience, 2. Measure your community to show ROI and provide real-life business impacts, and 3. Build a community that can sustain even in the toughest times
