Elevate your CSM and Team Strategy: Raising The Bar Together

Session Abstract

As the demands of scaling a growing book of business increase, finding efficient and innovative solutions is crucial. In this session, you'll be inspired by how Gainsight's MidMarket team is leveraging strategies and approaches to scale customer success. Learn how to optimize your customer success efforts without sacrificing the human touch, and walk away with actionable insights to elevate your CSM strategy and improve team efficiency.