41 min
Educating the Modern Customer: Making Every Interaction Count with Blended Digital Learning
Robin Raye, Director of Customer Education, Iodine Software. - Today's modern customer demands education that is as dynamic and multifaceted as the digital world we live in. Iodine Software stands at the forefront of this revolution, redefining how Customer Success is scaled through blended learning strategies. This session dives into the heart of modern Customer Education, revealing how a mix of structured learning, engaging user communities, and intuitive in-app guidance can transform the customer learning experience. Discover from Iodine Software's journey how these elements not only meet but anticipate customer needs, creating a learning ecosystem that empowers users at every turn.
