Event Event: Pulse 2019 Track Track: Gainsight Elements Workshop Download Download Driving the Change Customer Success Needs to Succeed: Change management tips and tricks from a Customer Success veteran that can be applied in any organization Slides Driving the Change Customer Success Needs to Succeed: Change management tips and tricks from a Customer Success veteran that can be applied in any organization 2019 Event Event: Pulse 2019 Track Track: Gainsight Elements Workshop Download Download Driving the Change Customer Success Needs to Succeed: Change management tips and tricks from a Customer Success veteran that can be applied in any organization Slides Related Videos Advanced Health Scores: How Wordstream used Data Science to Optimize their Scorecard Watch Creating the Ideal Conditions for Organizational Customer-Centricity Watch